River Rock Whisky

For the Great Outdoors

River Rock has one simple aim: To welcome more people into Single Malt. Taking inspiration from Scotland’s great outdoors, we have created an award winning, truly individual Single Malt; A more welcoming dram with sustainability at its heart; River Rock has made a positive contribution from day one. Wonky Glass – 100% Plastic Free

Call us on

01738 633322

The Challenge

River Rock Whisky, being a new business entering the market of Single Malt Whisky, was looking to benefit from using a fulfilment house for several reasons. 

Firstly, a fulfillment house offers experience in order processing and shipping logistics, allowing the company to focus on its core competencies, such as product quality and marketing. By outsourcing these tasks, the company can streamline its operations, reduce overhead costs, and ensure efficient order fulfillment. 

Additionally, a fulfillment house often has established relationships with shipping carriers, enabling the company to access competitive shipping rates and reliable delivery services. This, in turn, enhances customer satisfaction, as orders are delivered promptly and professionally. 

Overall, a fulfillment house empowers the whisky company to scale its operations effectively, improve customer experience, and ultimately drive growth.

PPD Solution

  • Providing a secure and dedicated area for storing River Rock stock
  • Streamlining the process of receiving and managing inventory
  • Providing personalised assistance and support for smooth operation
  • Offering cost effect shipping options through advantegous partnerships
  • Simplifying and centralising shipping processes across multiple carriers
  • Ensuring efficient handling and fulfilment of customer orders
  • Daily courier and mail collections
  • Ensuring careful handling and storage of River Rock stock with utmost care
  • Providing 24/7 access to stock management and order placement

What do I do now?

For full information on PPD’s  services

Click Here, call our sales team on 01738 633322, or email sales@ppdeurope.co.uk